Cori S.

We have a washer dryer combo unit. It is absolutely AWFUL. This unit is about 4-5 months old and we honestly use it as a table because it does not work like it is supposed to. We hav had GE techs come out thqt haven't been able to fix it. We were told our dry cycle was 700 MINUTES long. We have tried just putting three towls in the machine to see if they would dry and they come out still soaked! We had to buy a brand new Samsung washer and dryer because we needed to do laundry and GE was unsuccessful in fixing the machine. The customer service has been hit or miss, some representatives have been great to talk to and seemed understanding of this stressful situation. However one basically called me a liar when I informed her the machine was not working, and that was terrible customer service. I am at the point where my boyfriend and I are considering taking to a lawyer.