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Corinne D.

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Experience: Entertainment

Member since December 2019

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1 Review by Corinne

I recently hired L&J Transportation in Pottstown, PA to handle my move from Pennsylvania to Utah. L&J performed poor and neglectful service. My belongings bounced around in the van across the country. Based on the arrival photos and conversation with the receiving agent, there was no bulkhead identified. There are no ropes or straps in any of the pictures. There is no indication that my personal items were secured for transportation. My belongings were not safeguarded or protected. To make things worse, L&J has refused to communicate with me to come to a fair resolution. I have had to go through 3rd parties. Do absolutely not recommend using this company.

Tip for consumers: L&J is an agent of North American Van Lines. NAVL was great and paid my claim for damages quickly. I am seeking a reasonable reimbursement from L&J for the cost of the move.

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