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First off, Stub Hub does NOT sell tickets, they merely 'list' them from private sellers. I purchased mobile tickets on March 13th for a show on May 8th. The tickets were not made available to me until May 7th, the day before the show. The 2 tickets cost $513 and StubHub charged $150.80 in fees for a total of $663.80. I ended up needing to resell the tickets a few days after I bought them and when I contacted StubHub to do so, they set the price at the recommended $221 per ticket (less than what I initially paid) for a total of $442. I would only receive $396 of that though, on top of the fact that were charging the new buyer the same fees they charged me the first time AND was told by their representative that I could be "penalized" for not having the tickets in hand when they are purchased. I basically feel like I paid almost $700 to learn that StubHub is a waste of time and money. Just stick with Ticketmaster.
Corey R.'s review of StubHub earned 4 Very Helpful votes
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Corey we are so sorry you feel that way. You are correct we don't own any of the tickets we sell as we are the marketplace to allow others to safely sell their tickets. We do charge fee's in order to protect both you with our Fan Protect Guarantee which ensures you will receive the correct and valid tickets in time for your event or we will give you comparable tickets or your money back, as well as the integrity of our Marketplace, When you re-listed your tickets for sale we would have waived your sell fee's for you as well and if we didn't please let us know!