I ordered dinner for myself while working at a motel. I put in the correct address for delivery (as I have done several times before without incident). Work got busy for a few minutes, and I was unable to check my phone. Within a 10 minute span, I had three missed calls and a missed text from Grub Hub, informing me that the driver was attempting to get a hold of me. Ok, thanks! So I called the customer service line to get in touch with my driver. They tell me the driver couldn't wait any longer so he left, and I was not entitled to a refund. I never saw a driver or person approach the lobby, so apparently this person tried to call, couldn't get through, and instead of coming up to the damn door of the address that was listed on the order, decided to just bail and, I guess, what, throw my food away? Sweet dude