Coresca P.’s Reviews of Icommercedev & more

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Icommercedev

Website Development

“Company no longer exists. No money back. Wasted $3.5k.”

12/11/19

• Updated review

Richard Rivera, the lead salesperson for icommercedev, tried to get me to buy a package for icommercedev's team to manage the day-to-day operations around a week *after* failing to come through to manage the first order.

I was guaranteed 7 days of day-to-day management per month, as well as 6 months of Facebook marketing, Instagram marketing, and a few other forms of marketing. Icommercedev, however, no longer exists, and it seems that the marketing I was guaranteed will not be delivered.

"Mike Young," the director of operations, might actually be a pseudonym for Randy Johnson, of Stratix, LLC, another failed e-commerce company. It's quite possible that he'll come up with another pseudonym for his next business venture.

I paid $3.5k upfront for what was supposed to be a turnkey e-commerce store, with day-to-day management + sales, and I received a half-completed project and minimal responses from a company that seems to have dissolved without even informing its clients of its dissolution.

This is, perhaps, one of the least professional companies I have ever encountered.

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“Minimally responsive management”

12/9/19

• Previous review

I hired icommercedev in the summer to begin my foray into e-commerce. They have helped me through niche choice, have completed a website, and have loaded products into Shopify & Amazon. However, there have been many problems.

Management & senior staff (ie: Mike Young, though this might not be his real name) take a long time to respond to messages. This has led to issues with getting tasks completed on time (my own schedule has also led to issues with timely task completion).

Dropshipping products are sourced from China, which leads to long (approx 3 weeks) shipping times. I wasn't informed that there would be such a lengthy delay in shipping time from the start. Customers on amazon are used to way faster shipping, so I'd be surprised if my store becomes a profitable business. In many ways, I feel that I was misled about the likelihood of this e-commerce business being profitable, but perhaps I'll be proven wrong.

Based on how long everything has taken, I'd guess that the people doing the labor for icommercedev likely underpaid. I hope I'm wrong about this.

I was given a guide to dropshipping & e-commerce. It was disorganized and poorly written. The guide had errors in grammar & sentence structure that made it near impossible to follow. I have no idea of why a company focused on e-commerce businesses in the US would choose to give out a guide to e-commerce using English with such poor structure & grammar.

If I thought the owner of icommercedev was invested in good outcomes for those buying his product, I'd offer editing services. But I don't think the owner really cares about outcomes for customers, so I don't see a point in attempting to help improve upon the quality of his business.