Coral J.

I've had the WORST experience with AT&T. My roommate had at&t and ended up moving out and moving her service. All I needed was a router everything else was set up. I learned after I had someone dispatched to set up my internet that I could have had them send over a router and do self set up because all he had to do was plug in the router. I then called to see if I could switch to self set up or see if I could get out of $100 of paying someone to PLUG IN A ROUTER. And the lady I talked to on the phone was extremely rude to me and belittled me. It was the worst customer service I have ever experienced and I work in the service industry and I'm always aware of service. Shame on you AT&T for your customer service I'm now on the lookout for a new provider and want everyone to know how bad my experience was. I'll be writing reviews on yahoo and Facebook and twitter. Customers shouldn't be treated that way.