Thumbnail of user conyol

Conyo L.

Contributor Level

Total Points
81

1 Review by Conyo

  • TomTop

12/13/17

Vey frustrated, can't contact the company for any reason. Bought few different items which were great deals. Ordered an item but didn't take the credit credit and used another credit card to order an item. When I checked my order, it showed two of the same items were ordered. They have charged both of the credit cards. There are no telephone number or an e-mail address we can contact them for any reason. Every e-mail that I have received says no reply. I was very frustrated and have wasted lots of time trying to contact them. I will end up with 2 items even though I only wanted one because they told me t they charged both of my credit cards when they told that they don' accept the first credit card that I have entered. Like the deals but can't trust the company just like many other companies that I have spelt with and got dispointed.

Thumbnail of user shamyz1
shamy z. – TomTop Rep

Dear Conyo L.
Thank you very much for your comment.

Please note that we can be contacted by email.
We are available to contact 24 hours a day.
All emails which been sent successfully will be replied within 24 hours.

Please feel free to contact us by email support@tomtop.com

For all expedited and registered shipping method we offer a tracking
Number that can be tracked on the related tracking site.
Information will be updated once the parcel arrives at a major
Transfer Station.

Tomtop.com

Conyo Has Earned 1 Vote

Conyo L.'s review of TomTop earned a Well Said vote

Conyo hasn’t received any thanks yous.

Conyo doesn’t have any fans yet.

Conyo isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user sss1county
Shiho M. reviewed TomTop
2/17/24

I purchased Carote pots and pans on December 1st 2023 as a christmas gift for myself. But this...

Thumbnail of user dalyskaune
Gvidas A. reviewed TomTop
10/11/23

I bought a mobile phone Hotwav Cyber 7 with one year warranty. After around nine months it...