Viagogo is fraudulent. I purchased approximately $300 in tickets for a concert that was downloaded to Flashseats. A few days before the event the tickets disappeared from the app. I contacted Viagogo and Flashseats. Viagogo gave me the same response over and over... sorry, no refund. Flashseats didn't respond at all. I lost out on the event and any refund. This is bad business. I'll never use either again.