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1 Review by Connor

Gazelle

Gazelle

3/25/19

Paid for a phone on a monday with Expedited shipping. Nothing happens all week. I call on Friday and " your order got lost in our distribution system" and they told me they wouldn't have ever known if I hadn't called. They said they "dont have alerts for this kind of thing". Seriously? You dont have alerts for customer orders placed with "X" shipping that arent fulfilled in "X" time? SEEMS LIKE THE #1 ALERT THAT AN ECOMMERCE SITE SHOULD HAVE. They said they would push it through on Monday. I call again on Monday for an update...gues what....NOTHING HAS HAPPENED. No sign of anything happening on their end. Overall, terrible experience. This was my first time using this site and I'm never using it again. It's the end of day 8 after purchasing and have no idea when my phone will be delivered.

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