Connor F.

So. I ordered a pacman frog from them. I get the notification it has shipped. And then I see in the same email when I click on the tracking that it has got here. They didn't tell me that it was actually shipped 3 days before it got here (which they're always supposed to do over night shipping for animals). And it says in the fine print that they cover amphibians in their warranty for three days... then go on to say that they don't cover frogs alrighty then. And then the worst part! There are NO live stickers or anything like that on there. No fragile. No live. No nothing. I get the box and the frog is in a small plastic container with a little sphagnum moss that is wet but the small container is packed in shredded paper which is in a box. I talked to the mail man and he didn't even know there was something alive in there.

I'm sorry reptilecity, but not impressed. Will not be purchasing from you again.