I had a problem buying gift cards for the birthdays of my daughter-in-law and granddaughter who live in the US. Having had trouble with the US site I bought e cards for them from the U. K. site only to realise afterwards that the cards could only be used as n the country in which they had been bought. I contacted US customer services and told them my problem. They could not have been more helpful and had gift cards in US dollars posted to the girls. I cannot prais them highly enough!