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I ordered some items and one was defective. I wrote to them and within 24 hours they refunded my money. They have excellent customer service. I would recommend them to anyone.
I do about 80% of my shopping on Amazon, and do ALL of my Christmas shopping there. I couldn't ask for better quality or service anywhere!
I ordered and received a blouse from your company. The blouse is too small, so I contacted your customer support. I was given a ticket number, and now have not heard back from you. It has been over two weeks. All I want is blouse that fits. Your size large is actually a size small. I would love to have this resolved soon. If this is how you do business, I probably won't be doing any more business with you in the future.
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Dear Connie W.
We want to start by extending our thanks to you for providing your extremely valuable feedback to us.
We regret any inconvenience or frustration that your experience has caused you.
We has followed your case and send email to you to solve this problem, could you kindly check your account then reply our email?
We will work harder to minimize the possibility of a recurrence.
Best Regards
Dresslily Customer Service