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I have had the most difficult time with this company. On the front end - delivery took forever. They use DHL which would was very diffu\icult to get delivery. Finally received - did not like the fit of the dress so went to return. The label they forwarded was not printable on either mine or my husbands computers - gave us error messages, etc. Had to continue to go to their messaging site and still have not been successful in getting a label and form to return. Don't was your time unless you know for certain you are going to keep the item. Feels like a scam in that they only give you 14 days to return and they make it very difficult to do so!
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Items were returned! Why are u emailing me saying otherwise? SCAM!
I ordered 3 dresses on the 'try before you buy' promotion and they sent me the wrong size. I...
Dear Customer,
I hope you have a good day.
We are aware of your main complaint and are sorry to bring you any inconvenience.
We have sent the return form and return label to you, we are sorry that you can't print the label, we have also sent the solutions to your email once you can't print the label, would you please check again carefully with the email?
In case of you can't open the file, we have also sent the files via our service email, remember to check your email later.
Looking forward to your reply soon.