Connie S.’s Reviews of DressLily & more

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“Paid for Expedited Shipping of 3-7 days... 11 days later still waiting!”

3/27/17

I cannot speak to the quality of these items because I have not received them. Very disappointing as i spent the money for expedited shipping so that I would have them for vacation, and now I am out the money and the items for my trip. There was no message sent about delays or compensation for the money I spent on shipping. Very poorly handled. There is an error in my email that I cannot correct under my account, and therefore I cannot even submit a ticket because you can't edit your email through the Ticketing system either. SO FRUSTRATING! I don't mind purchasing internationally when the company gives realistic expectations and handles customer service.

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CustomerService R. – DressLily Rep Over a year old

Dear Connie,

Thank you for your feedback.

With our registered and expedited post, we offer our customers a tracking number. You can use this to track the status and whereabouts of your items online.

We have sent you a tracking number to your account. Please log in to check your ticket and find the tracking number.

You may then check the status of your item on this site: http://new.17track.net/en.

If you have any more questions about your order status please contact us via our Support Center.

Dresslily Customer Support Team