Order was delivered an hour late. Why was it even an option to place an order if you cannot deliver as promised? Shopping was done quickly, but then order just sat there. Perishibles were no longer cold. Frozen waffles not even frozen. Have to throw out all perishibles for safety concern; food not kept cold as promised, including raw chicken and beef. Delivery guy showed up with friend'that's creepy. Tried to cancelthat option didn't work. Sent three messages to contact InstaCart. Despite them claiming you'll hear back in a couple of hours, still no response.