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Connie M.

Contributor Level

Total Points
80

1 Review by Connie

  • Goodman Manufacturing

10/27/21

Wasn't aware of 60 days to register. This company makes zero concessions even when the website has issues. Plus, if you have unexpected health issue that prevents from finishing registration. You have to have a doctor excuse! What? I do not reccommend this company. And. Let's include the unit sounds like a rocket blasting off when it cuts on. My other unit did the same. Guess I'm stuck! But glad I can tell others!

Tip for consumers:
Be sure to register. Quickly! They have no forgiveness on warranty registration. I tried to register and the site would not finish. In the meantime I got injured, including another health issue. I finally was able to take care of registering after a few attempts calling. Was told by a Mgr that I was past the time limit to register. Was basically told I was 82 days past install. I explained my situation and then it was implied I needed something like a doctor's excuse! Really? What???

Products used:
Heat Pump

Value
Quality

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