Worst experience with an online retailer EVER! Purchased a Go Kart on 11/24 for Christmas, only received an order confirmation email. Had to call on the progress multiple times, many times with no answer. Never did anyone ever say the product was on back order, until... After Christmas when we called to let them know we finally received it (on 12/28) and rejected the shipment due to EXTREME damage. Depending on who you talked to in Sales and how long you had them on the phone would depend on what you were told (should have received by now, back ordered, at the warehouse, warehouse is closed, warehouse is open but not picking up, never had a problem like this before...).
BAD... SHADY... BAD...