Connie G.

Never had as horrible experience with a car financing company as i did with Honda Financial. I am an Illinois resident and bought a Honda Civic in Arizona. Both the dealership( Surprise Honda) and Honda Financial have given me incorrect, inadequate information as to how to apply for Illinois plates. The wait times for customer service at Honda Financial were never less that 45 minutes, at which time calls got dropper and i needed to start all over with another 45 minute wait. When finally getting through, the person would give me WRONG INFORMATION and i would wait for them to send me something in the mail that would take a week and then it would be A USELESS DOCUMENT and not what I needed to get the plates. The dealership was just as clueless and never steered us in the right direction. After spending 6 weeks trying to get the right info, i am now about to have the temporary plates expire! HORRIBLE EXPETIENCE!