They lost my package of 2 Michael Kors handbags, 2 Coach bags (a rare and a vintage) and other assorted items and only wanted to reimburse me $300 dollars. They sent me multiple emails saying they receivedy package but never posted my items. After three months they admitted losing them. Their insurance is not adequate and they do not readily info that their insurance only covers $300 value. Do yourself a favor and do not use!