I bought a dress didn't like it and since I live in Jacksonville I decided to drop it off rather than pay the $6.95 fee. 1st call I was told it takes up to 5 business days for refund now today I'm being told it takes 7 business days for refund. I told the rep, I will wait until Tuesday but if I don't see it I will be going back to their office. I know of no other company these days that takes this long to refund your money.
I have not ordered from them in years an this will be the last order... EVER!
It's a disservice to the customer!