A few years ago, I bought a game from GameFly. I assume others have been in my shoes. Today, I tried to transfer the data to a new laptop but couldn't activate it, which led me to contact GameFly. They told me that it was purchased when Direct2Drive (atgames holdings) was still with them but they've since gone their separate ways. I was told to contact Direct2Drive, which many of you probably already figured out is impossible. With a quick search on MANTA, I was able to locate a number to call, which quickly goes to voicemail. Who runs a business this way? How disgusting that they are allowed to just not respond to customers.
I don't know what's worse, then not taking calls or emails; or, GameFly leaving their customers out in the cold. Anyway, here's the link: https://www.manta.com/c/mmlf82v/direct2drive-com
Cheers! And, good luck.