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Not a place you want to go to. I was up there shopping around i was dealing with 2 very nice ladys one was in training and the other girl was helping her they were very nice and friendly and the owner came up to the girl in training and out of nowhere took her chair away from her while assisting with me mind you she was sitting down which i had no problem with that i think that was very disrespectful the poor girl told me that she has back problems how do you that to an employee I that's not right and in front of a customer. I hope the company was aware of her problems and if so they should not to do that to an employee. And as for the owner i hope he does not deal with the customers because he is a ungrateful $#*!. When I question the poor girl i asked her her name and she said it was grace she was a very sweet good hearted person you guys need more girls like that and give that poor girl a break and as for the owner who's name is Sal i hope next time i shop up there i would like to have a few words with him an tll him you don't treat employess like that in front of a customer. And now my wife just informed me that the poor girl Grace that got treated really bad got fired. And once again the owner fired her in front of another girl who was assisting my wife very very very disrescpectul on all parts that's not how you run a business the owner who doesn't even work in the front should let there supervisor deal with it not him. I hope she sues the hell out of the company for getting treated they way she did. All I have to say i would never recommend anyone to shop up there after the experience i had
Tip for consumers:
I would not recommend this company and how the owner treats employees the new girl got harrassed by the owner in front of 2 customers instead of pulling them aside to talk to them very very unhappy with the service
Collin S.'s review of The Foam Factory earned 3 Very Helpful votes
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Ordered two customer sofa cushions (same size) and when I received them, one of the three...
...This last time was a real doozy. I STILL have yet to receive my order that was 4 inches in...
Although kind, this new employee Grace was continually demonstrating poor overall work performance. Supervisors and co-workers observed this same poor performance and this would of been a poor long term investment in this trainee. Multiple chances were given for improvement, however in the end we had to let her go as we felt she was not a good fit for the position.