Thumbnail of user colletteh11

Collette H.

Contributor Level

Total Points
85

1 Review by Collette

  • SmileBox

10/15/20

Please be aware of Smilebox's subscription options. I purposefully chose the monthly subscription option to try out the site for a couple of weeks before making a longer commitment. The purchase screen confirmed I purchased a monthly subscription but my card was automatically charged the annual rate. They won't refund any subscription even if it's their mistake. Check out the site, they have no phone number for customer service, and their ‘submit' button to request help doesn't work. Please be aware of this scam and search elsewhere for a more honest and reputable site!

Collette Has Earned 3 Votes

Collette H.'s review of SmileBox earned 3 Very Helpful votes

Collette Has Received 1 Thank You

Thumbnail of user laurenk278
Lauren K. thanked you for your review of SmileBox

“Same experience. Ridiculous”

Collette doesn’t have any fans yet.

Collette isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user sane8
san e. reviewed SmileBox
12/23/23

Loyal Smilebox customer for 15 years. Great for digital sends, but that's it. Printing at home...

Thumbnail of user marthab1323
12/2/23

Smilebox charged my card with out an active account or my permission. No customer service....