Colleen W.

Dot & Bo sent my order to a NJ address. When I actually live in Florida. Over 1,000 miles apart. I have been emailing their customer service since Saturday. And they refuse to rectify this problem. Since it's a major error on their part. They won't send the merchandise to the address I live. Or won't refund my money. The customer service representative is very rude via email. Probably a foreigner of course. Always customer service reps from a different country. I will never ever order anything affiliated with Dot & Bo again. And I have many friends, and family. Who already deleted their accounts, and unsubscribed from their overload of daily emails. They will also be giving Dot & Bo a bad review. I am call the Better Business Bureau also. Don't trust them with returns, refunds, or fixing any errors they make. You will get nowhere