Colleen U.

It seems like I was one of many to be scammed by Topshop! I was desperate to find a particular item and rushed to purchase it in time for Christmas before reading reviews. HUGE mistake! Although I ordered with plenty of time, Topshop failed to deliver a critical gift within the quoted time, with NO communication, causing us to scramble at the last-minute for a substitute gift. The item for my new daughter in law, (who spent Christmas with us for the first time) will arrive weeks after the quoted time and after the couple returns home (out of state), causing me to incur shipping charges. It was the only thing she asked for, so it was a big deal that I didn't have it for her to open on Christmas Day. Both their website and my receipt say 4-7 days as the quoted delivery time, but that's a joke. Other reviewers quote several weeks beyond that and MANY report not getting their items at all. Of course they block consumers from posting on their Facebook page, so you cant warn others about their deceptive practices. Thats a clear indicator of a dishonest company. After reading reviews on various sites, I doubt the item I purchased is even authentic. It is probably a cheap knock-off and I would be better off returning it immediately. Which will no doubt be a nightmare (if I can even do it at all) and is just great since the item is sold out at any trusted retailer now. Curse you Topshop!