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1 Review by Colleen

Tilly's

Tilly's

6/20/19
I ordered several clothing items and though they were all on the packing slip, the most expensive one was not in the package. I promptly emailed them, and called them twice and they will not refund my money. They want me to wait for an "investigation." What the heck? I do a lot of online shopping and no other companies operate this way! Meanwhile the gift occasion has come and gone. Will never buy from them again. Customer service girl was so rude she kept threatening to disconnect me. I now have to do a chargeback with my credit card. Stay far away!

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