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Colleen R.

Contributor Level

Total Points
80

1 Review by Colleen

  • Grubhub

2/28/17

It was my first time using foodler. I placed my order online and received an email receipt that my order would be delivered by 7:00 PM. At 7:15 I called to check on my order and they said that they had to cancel the order due to billing issues. They said that they did not and could not notify me in case it was a fraudulent order. Then they told me that i would have to contact the billing department to straighten everything out. WORST CUSTOMER SERVICE EVER!

I proceeded to call the restaurant i ordered from to see if they had any other delivery options, while on the p hone with them i mentioned my experience with foodler. Just so happens that the food i ordered was ready and waiting for pickup for the last hour. The delivery person never picked it up so it was a lose lose for me and the resturant that prepared the $45 worth of food.

Do not ever try this service if you are expecting to receive your food

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