Perhaps in my last review on Spokeo I didnt make it clear: Do not even sign up for a 99 cent search because once they have your financial information you are sucked in to never-ending charges without notification and hoops to jump through to get out. A Spokeo representative will try to defend or explain away such deceit but he cant explain away all the 1-star reviews calling Spokeo a SCAM! If so many people have had such a negative experience with Spokeo, including me, the problem is not with the reviewers, but with Spokeo itself.
The site is deceptive in their practices, period. Believe the negative reviews and dont fall for their hidden traps. It is a premier online scam!
Dear Colleen,
I understand your concern, and would like to provide the following explanation. All information, including the type of subscription, exactly how much, and how often a person will be billed are clearly stated on our payment page. We also include this information in the disclaimer which must be agreed to before the purchase can be processed. In addition, this information is included in the confirmation receipt sent immediately after payment, as well as in our Terms of Use.
We also provide 24/7 support to our customers either by email, or by contacting our Customer Care department via phone at 888-271-9562. Our Customer Care Representatives are more than happy to assist any of our customers with any questions or concerns they might have regarding Spokeo. Thank you.
Sincerely,
Spokeo Customer Care