Thumbnail of user colleenp28

Colleen P.

1
Level 1 Contributor

Contributor Level

Total Points
271

About Me

Just a regular consumer like most people. I give praise when deserved but I will also be brutally honest.

How I Can Help

Writer— “The pen is mightier than the sword.”

Interests

Honesty, fairness, justice.

3 Reviews by Colleen

  • Spokeo

1/24/18
• Updated review

Perhaps in my last review on Spokeo I didnt make it clear: Do not even sign up for a 99 cent search because once they have your financial information you are sucked in to never-ending charges without notification and hoops to jump through to get out. A Spokeo representative will try to defend or explain away such deceit but he cant explain away all the 1-star reviews calling Spokeo a SCAM! If so many people have had such a negative experience with Spokeo, including me, the problem is not with the reviewers, but with Spokeo itself.
The site is deceptive in their practices, period. Believe the negative reviews and dont fall for their hidden traps. It is a premier online scam!

Thumbnail of user spokeoi
Spokeo I. – Spokeo Rep

Dear Colleen,
I understand your concern, and would like to provide the following explanation. All information, including the type of subscription, exactly how much, and how often a person will be billed are clearly stated on our payment page. We also include this information in the disclaimer which must be agreed to before the purchase can be processed. In addition, this information is included in the confirmation receipt sent immediately after payment, as well as in our Terms of Use.
We also provide 24/7 support to our customers either by email, or by contacting our Customer Care department via phone at 888-271-9562. Our Customer Care Representatives are more than happy to assist any of our customers with any questions or concerns they might have regarding Spokeo. Thank you.
Sincerely,
Spokeo Customer Care

DISHONEST SCAMMING SITERUN FROM SPOKEO!
1/21/18
• Previous review

Do not give Spokeo any financial information! Nothing is free and they ultimately charge you monthly payments without notification of any sort once they get your credit card number. No notification of renewal nothing except a monthly charge that is pretty well impossible to cancel.
Be aware: They write their own positive reviews, so heed the 1-star reviews that dominate their review page. Dont get caught up in their web of deceit like I did.

Thumbnail of user spokeoi
Spokeo I. – Spokeo Rep

Dear Colleen,
I understand your concern, and wish to help in resolving this matter. Please allow me to explain regarding the Spokeo subscription process. In order for a Spokeo subscription to be created, a user must click on the "Sign Up" button or perform a search and click on the "Get Full Results" button. The user would then be required to enter in a full 16 digit credit or debit card number along with the card's matching security code, cardholder name, card expiration date, card billing zip code, and enter a valid email address that becomes the username associated with the account. Once this information has been entered, the Terms of Use agreement must be checked and agreed to and then the "Purchase" button must be hit. Once these actions are completed and the information is verified as valid and matching, the user must then fill out a brief survey and set an account password to begin using the subscription. Additionally, we provide detailed information regarding exactly how much, and how often a person will be billed on our payment page, as well as in the disclaimer which must be agreed to before the purchase can even be processed processed. This information is also included in the confirmation receipt sent immediately after payment, as well as in our Terms of Use. Please feel free to contact us should you have any questions or concerns at 888-906-0850, or email customercare@spokeo.com.
Thank you,
Spokeo Customer Care

  • BeenVerified

9/17/17

I used Been Verified ONCE and after searching for a name, I keep getting pop-ups on my computer about the person I searched for. They don't stop! And when I try to contact them, they ask for a member ID, but I never received a member ID! Then I had to send an email to them to ask them to leave me alone and stop disrupting my work day. Who knows how long it will take before the pop-ups stop! I will never use this site again. All the information you want (come to find out) is available online with a little time spent digging. Been Verified is a waste of money.

Thumbnail of user danac59
Dana C. – BeenVerified Rep

Hi Colleen,

If you are receiving pop up notifications from BeenVerified on your browser, you can click the gear icon in the notification window to change your settings and stop receiving these notifications.

If you are receiving these messages on your mobile browser on your phone, please click the Chrome menu in the upper right corner, select Settings, then Site Settings, then Notifications. You will see BeenVerified listed, click that and then you can select to Block (instead of Allow) notifications from BeenVerified.

If you have any additional questions, please feel free to contact us.

Kind regards,
BeenVerified Customer Care
http://support.beenverified.com/
support@beenverified.com
1-888-579-5910

  • iPhoneIMEI.net

8/24/17

I left a 1-star review for this company (completely deserved) that has since been removed. If you scroll through the reviews, notice that an entire string of SCAM reviews are suddenly interrupted by many 5-star reviews. This is not a random pattern and leads to the obvious conclusion that they are feeding fake positive reviews to increase their overall score. DO NOT USE THIS SERVICE! IT TRULY IS A SCAM!

Colleen Has Earned 31 Votes

Colleen P.'s review of iPhoneIMEI.net earned 4 Very Helpful votes

Colleen P.'s review of BeenVerified earned 20 Very Helpful votes

Colleen P.'s review of Spokeo earned 7 Very Helpful votes

Colleen hasn’t received any thanks yous.

Colleen doesn’t have any fans yet.

Colleen isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user corinnep76
3/15/24

7 day free trial will automatically be charged 29.95. Didn't even give me an email for the person...

Thumbnail of user dalefaustin
Dale A. reviewed Spokeo
3/9/24

Their website offered free searches, and when I finished answering a long list of questions,...