Having just read some comments on this review site I am now starting to believe I have been fleeced. However I did have good communication, quick response to a query, informed of cleared payment with invoice & other info regarding order then an Email to inform me of dispatch with order arriving seven days later. Granted not in a box but in a secure plastic bag with registered post label. Boots appear good & for what it is worth with a 'Genuine Australia' label. I know your all thinking anyone can have a label made. Trust me the big genuine test will come Christmas day when the wife tears off the Christmas wrapping paper. I'm hopeful!