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1 Review by Cole

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Ordered what I thought was two items at a great price and never got the order. Put the order in days before Thanksgiving and all the rush of Black Friday. I even called almost everyday to check the status of my order to be sure that I got the items. I was promised that my order would post each day that I called and that they promised I was going to get my items. A week after I originally placed the order I called back to check again and was informed that my order canceled two days prior with no notification. I still have yet to receive any notifications from the original order or termination of this order. The customer service lady's response to all this trouble was "Sorry, we can upgrade your next shipping to 'regular shipping' for free". I will never order anything from Tilly's ever again or attempt to order I should say.

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I initially rated Tilly's a one star do to them constantly changing the delivery date and the bad...

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So frustrating trying to get through to customer service. First time I called I was told by an...