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This application was very easy to use and setup. I took over the account from a former colleague and had to figure out how to use and navigate on my own and I had no trouble. I had to poke around to see where the other preferences etc. for my account were, and it would be nice to have a panel on each page to be able to view these for ease of navigation around the site. Some of the updates and other help-related or explanation articles are a little advanced and I have no idea what it really means, but that just means that it's too advanced for me to use so I don't go down that road.
Besides those points, this tool makes it super easy to setup the forms, and receive and use the information. You can toggle the attachment (upload) size of files and make all different kinds of fields and selection options, requirements, and I even used some 'conditional rules' so if the submission is about a particular item, certain other fields/selections can pop up or not depending on what you want. This makes it easier for the customer to only view or need to fill out relevant information for their particular instance.
Plans are affordable and scaled too
Tip for consumers:
-play around with the conditions to view/hide different submission fields
-increase your viewing max by taking advantage of social media incentives
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