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C O.

Contributor Level

Total Points
162

About Me

Retired early to live in the mountains. Loving a simpler life.

How I Can Help

Was a crafter. We built our own house. I can tell you what not to do. My husband was in construction for years so he can tell you the right things to do.

Interests

Hiking, hunting, stock markets.

2 Reviews by C

  • WoodlandDirect

11/8/19

I was trying to get some chimney parts and after the run around from two different fireplace suppliers these guys actually came through for me. I am sorry other people had bad experiences but mine was fine. I needed some special parts and they shipped them the next day as promised and they got here undamaged and in a timely manner. They were very friendly over the phone and knowledgable for what I needed. I didn't have any issues with my order.

  • NorthlineExpress

9/20/19

I just wanted to update my previous review. We have received a shipping date for our chimney pipe, but it is still awhile away. They have reached out to us and apologized and said they will correct their website to reflect that it is not necessarily an in stock item. I just hope they do that so other people do not have the similar problem of ordering something listed as in stock and then having to wait a much longer time than they were quoted. They seem genuinely apologetic so I did want to say that, but it took multiple phone calls to get help. I have never been told "I don't know" so many times when asking questions. We built a new home and were hoping to get our stove installed before winter. That is why we were a little late ordering the chimney pipe than we would have liked. We will just plug in our electric heaters for a bit and hope for a warm fall. I guess the lesson learned is call before you order chimney pipe online to make sure it is in stock to avoid this problem.

C Has Earned 2 Votes

C O.'s review of WoodlandDirect earned 2 Very Helpful votes

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