CM i.

Sent the wrong size item. Every time I try to contact their CS it takes an average of three days for a reply. However, I have since contacted them about my return three times recently, the last occasion was one week ago and I have not heard back. They have had my returned item for over a week and there has been no refund or communication that they have received it.

They are also refusing to answer whether they will refund shipping cost or cover shipping cost to Australia if I replace the item with the correct size. After all, it was their error sending the wrong size.

There is also no return policy on their website. This company is dodgy!