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Clutch P.

Contributor Level

Total Points
81

1 Review by Clutch

  • Viagogo

5/13/21

I bought tickets for Oktoberfest 2021 in Munich. The event organizer announced the event cancellation on May 3rd, 2021 It is now May 13, I have called and emailed 8 times asking for a refund and provided proof from the event organizer that Oktoberfest 2021 is canceled. They are refusing to refund me. I also never received tickets since the event is canceled btw. Viagogo does not follow their posted refund policy and does everything possible to keep your money. Find another ticket broker - Viagogo is not to be trusted

Tip for consumers:
Don't use Viagogo. They cannot be trusted. You are better off spending more money with a honest, reputable ticket exchange

Products used:
None - event canceled, tickets never received, and Viagogo not refunding payment (e.g. not following their published refund policy)

Service
Value
Returns
Quality

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Clutch P.'s review of Viagogo earned a Very Helpful vote

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