I have oredered seom good from Tumi. I paid extra to have overnight shipping to speed up the process. After waiting a week, I contact Tumi asking where my pacjages are. I get confirmation that the packages have been signed for days ago. I am now trying to contact Reship for the past week. They have shipping information, tracking numbers, etc etc. No responses provided. I am very much hoping that they will get this resolved today or I feel this will have to become a matter for the federal authroities to investigate as I am wondering if I have actually had a reputable company deal with my stuff or a scam?... I am hoping that we can put all of this down to a misunderstanding and chain of untoruntate circumstances!... to be continued!
Hello Clive, please be aware we do our best to add each package to the correct customers account within 24 hours of delivery. If there is missing information on the delivery address the order may be delayed to be added to your account. Please contact our customer service team at customerservice@reship.com including the tracking number and courier or the package and we can look into this immediately. Thank you for your patience.