Clint T.

Dear Clint,
Thank you for your recent order. We regret to inform you we were
Unable to fulfill some or all items from your recent order number
******* due to lack of product availability.

If we can be of assistance in selecting an alternate item, please
Contact us at *******674 or visit our website at
www.footlocker.ca. We apologize for any inconvenience.

Sincerely, Foot Locker Canada Customer Service
*******

Invoice Number: *******

I ordered the Jordan 11's Cap N Gown the minute they dropped on the website. Got a order confirmation ect. Call the store in my town, they still had some in stock, No need though since i had ordered online with free shipping. 5 hours later... get an email. Order has been cancelled shoe is sold out. LMAO then how did i buy it? I even check the site several times after i purchased and the shoes were still available on the site for 2 or 3 hours after i bought... So im just baffled how my order which was done the minute they launched was cancelled. And now my local store is sold out. Youve screwed me completely Footlocker. Thanks for nothing.

Order # 20-**************

Sent an email to *******@nflshop.com, but this was the AUTO response. So here we are, AGAIN... :( I already CALLED customer service. They were about as much help an infant trying to map out directions.

Auto Response

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Subject
Damaged Jersey
Customer By CSS Email (Clint Taylor) (05/22/2018 10:00 PM)
Hi there,

My name is Clint Taylor. Order # 20-**************. I ordered a Jacksonville Jaguars jersey in white, and it has shown up with all sorts of markings.

It's a #27 Leonard Fournette. Jaguars have just changed their jersey style. Which is why I ordered this one as I like the old style better. I've already spoken to customer service on the phone. All they want to offer is a refund. Not including my shipping costs. For YOUR mistake. All I want is a white Leonard Fournette, the old style. I shouldnt have to waste my time running around ect. When its your fault. I order sneakers on a regular basis from a company called GOAT. When you receive a package of goods. It has a letter stating the person who has checked over your items to make sure they are up to par. This would also let the vendor track the employee who made the mistake. Hence, less mistakes. NFL is huge, how does a compnay so big not have better policies in place. This is terrible. I had to go to site jabber last year for another issue. Please dont make me take this public again. I'm infuriated. I expect nothing less than a NEW Jersey sent at your cost. One without scratches on the numbers, a brown stain by the number 2 on the left. And black specs on the front. Not to mention another scratch on the left shoulder. The jersey was sealed in 2 plastic packages. Yet when i opened it. It looks like the jersey was picked out of a lost and found... I've already spent far too much time on this matter.
Correct it.