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Cliff G.

Contributor Level

Total Points
80

1 Review by Cliff

  • Expedia

9/19/20

Booked a flight with the, Montreal-Vancouver. Because of circumstances out of my control I had to postpone for 24 hours. Called expedia, was told no problem. Booked me on same flight 24 hours later. I call my furniture moving company and have them scheduled to move everything out the morning of my 6PM flight. Everything goes well, apartment is empty, return my keys and go to the airport. This is June 2nd. Arrive at airport, get in line. When I get to the service counter I am told that I'm not booked on any flight. Customer service from Expedia forgot to hit the enter button to confirm the flight. Got on the phone. They couldn't get me on the flight for 24 hours. I had nowhere to go, nothing to eat, nowhere to sleep. Spent the night in the Airport and all of the next day till my flight at 6PM. Called them for some type of reimbursement, and received nothing but an arguement. They shouldn't even have a license or any affiliation with any Airline.

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