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Ordered three shirts. Didn't realize that the shirts aren't produced until after ordered. E-mailed customer service with a complaint about the turn-around time and, instead of snarkily pointing out that the website states that shirts take about 3-5 days to make, the rep apologised, acknolwedged that the notice on the website wasn't as clear as it could be, and gave me a significant discount as a result of the snafu. Great customer service!
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Their L/XL flexfit hats fit perfectly. Hard to find ones that are true to the size advertised....
