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Cleo M.

Contributor Level

Total Points
163

2 Reviews by Cleo

  • Book Outlet

11/17/22
Verified purchase

I only received 4 books out of 15 books ordered. I never received the remaining 11 books since they were returned by USPS. I'm still awaiting a refund for the books as well. I really wanted the rest of my order. I'm not sure if I want to order them again as this was my first order. My experience wasn't great plus I had to contact customer service to check the status. The tracking number stopped working. The books I did received are in great shape.

My tracking stopped working and I contacted customer service. I was advised it was at USPS and I should contact to get the package. I later received a response my package had been returned by USPS. I did not get a reason why my order was returned. Responses were quicker than the posted time (got all responses in less than 90 minutes included the ticket being closed) .

Reason I chose this business:

Affordable and large selection.

Reason I chose this product:

The items have been on my wish list. Plus, I have been wanting to read more from black authors.

Service
Value
Shipping
Quality
  • Etsy

11/29/11

I have order many times from this website and not run unto a problem until recently. I purchased a tea tree oil face soap and after 3 days I realized, I have not received a shipping confirmation. I contacted the seller, whom after two days contacted me back and stated that the paypal account was having issues. The money still was there but the seller had not taken the money out. The seller stated I would have to send a money order after they got the total. The soap cost $3.50 but there was no shipping cost. She tried to charge me $7.00 for shipping. That is doubled the price of item and I immediately canceled. The website is a handmade website (not all), the sellers are individuals and have a store front where they sell there unique items. You can also find vintage items on the website and very few commercial items but everything is one of a kind. Its a very reputable site.

Cleo Has Earned 3 Votes

Cleo M.'s review of Etsy earned 3 Very Helpful votes

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