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Okay, I finally got my ESSO Gift Cards... Here is my time-line of what happen. You be the judge!
On November 26,2017. I ordered QTY "2" ESSO Gift Cards. It is suppose to arrive 10-15 business days.
On December 18,2017. I send a first e-mail asking what going on.
On December 21,2017. I send my 2nd e-mail asking the same question.
On December 23,2017. I send my 3rd e-mail asking please give me an reply.
Today, December 28,2017. I decided enough is enough. At around 11AM today, I called my VISA. I put in a dispute on the translation. VISA said I will get refunded. At 12:27 PM, I send an final e-mail to shop.ca asking them to cancel my order and I advised them I called VISA.
Now, Get this. On 2:15 PM today. About 1 and a half hour after my final email, I got my eGIFT cards in my e-mail.
Then at 2:59 PM, some 30 minutes later, I got a reply back from them with this."This was already fulfilled please advise that you saw your giftcard."
I won't even call VISA back to cancel the dispute! To save $15 per $100 and go though all this trouble? I don't know people. You be the judge on this one!
If shop.ca see this, please cancel my order! I just got off the phone with VISA. I will be credit it back! I ordered same kind of Gift cards 2 years ago from shop.ca. Never had issues. Fast to response back then, I understand they went though bankruptcy at some point. Whoever took over this business really screwed this up! For people that trying to find there contact number here it is: *******722. Good luck looking though there website! Then again, good luck getting anyone to answer the call either! Will never shop here again!
Just an update, I ordered 2 ESSO E-Card on November 26. Today is December 28. I already send 3 e-mail to this company! No reply! Nothing! I called there contact numbers! BTW which is very hard to find! They hide there contact number pretty well! What I got? I got a recording telling me to e-mail them! Forget it! I done with this Bull$#*!! I calling my VISA!
I ordered QTY "2" Esso Gift Card or eCard on the 26 of November. It say it will take 10 to 15 business days to get it on your e-mail. It is December 21, and I still get nothing! I check on there website. All it say is Order received! I send an e-mail asking for it 3 days ago! No reply. I give them till after new year, if I heard nothing. I will just call VISA! After looking at all the negative reviews! Screw this. I be amaze if this company still around next Christmas!
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I ordered off of Afterpay, never received my purchase. The phone number rings twice and then goes...
