It's just dropshipping from Aliexpress with items resold at +500/600% increase and twice the time to get it delivered from China. Normal postage can take up to 60/70 days to be delivered. Customer Care plays it nice but they are just there to drag you to exhaustion and gatekeep you from any refund or real support.
We apologize for the problem. Could you please advise us with your Order Number and more details about your problem, so we can check and resolve the problem in a timely manner?
Thank you for your understanding and cooperation in advance.
Dear customer,
We apologize for the problem. Could you please advise us with your Order Number and more details about your problem, so we can check and resolve the problem in a timely manner?
Thank you for your understanding and cooperation in advance.