NEVER, EVER use AT&T! Get out while you can! Not only did they force me to pay off a $700 iPhone contract after my husband died, they've now locked me out of my phone for 4 days because I switched to Verizon. My phone is completely paid off, mind you. They just locked it because I switched to Verizon. And no matter how many times I call them, they claim that it's an automated system and they'll get to me whenever they get to me to unlock my phone. Completely unacceptable. IF YOU DON'T HAVE AT&T, BE GRATEFUL - and NEVER make the mistake of going with them. If you do have them, get out before it gets worse for you!