I ordered a dress from there. When it came it was too small and the color didn't look as the color they advertised. I've tried reaching customer service and they take forever to reply and told me this
" since your dress was just made in a standard size, it usually doesn't fit individuals very well and needs extra alterations after received. Would you please find a local tailor to get it altered to fit better? Return is not available in this case "
I am very upset because I spent 120 dollar on a ugly dress and had poor customer service as well. They only communicate though email and they take forever to reply back.