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I would give 0 stars if I could. Customer service is basically non-existent. Don't even bother emailing or calling them like they say because they will not answer. I am shocked at how this brand is still surviving
Tip for consumers:
- You need to pay for refund shipping! Do not buy unless you are sure
Products used:
- Orion retreat backpack
Clarice X.'s review of Herschel earned 3 Very Helpful votes
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I bought my daughter a backpack and lunch kit from here. It was used maybe a month before it...
