I opened a ticket for a packet lost. In that ticket they asked me to provide some information. I provided those informations. Then they answered with exactily the same message, copy and paste. Now I try to access to the ticket but it always tell me that I must be logged in. I try to login but it's imposible. I also tried to make a new ticket but it has the same problem. When I chose the reason, it asks me to login again and if I do I have to restart from the begining and when I arrive into chose the reson it comes back again.
I saw the reviews if this company here, it was yellow, but the recent coments were good. In fact is the faster I have never seen (Im in Italy) and the products were good! The size as is explained in the description is very accurate. I'll buy again here without doubt.;-) Maybe The neutral review is because at the begginig they were worse. Congratulations fir The change:-D
Well, in its starts, it was ok, you can contact people you was interested. Now you have to pay A LOT of money just because ONCE you will look for a room. 39 euro for 3 month is the cheapest. They looked for peeple at the begining making it free, now they are famous all is by payment. A real scam.
Another interesting thing is that the original version of this page easyroommate.com is totally free! And an Italian just bought their idea and made easy money burglering us.
I have always had a god experience, and they let you travel with your pet!
It has been 2 months and they even sent my packet. The order is still: "preparing"
At the end they refunded my money. What a pity I coudn't get my dresses :(
Tip for consumers:
Items will never arrives in 15 days as they say...
Dear customer,
Thank you for sharing your experience with us, we are so sorry to hear that you had an unpleasant experience with us. As we consider customers' reviews very valuable, our customer service representative team has immediately informed our related department the problem you have met with, they will try their best to help you solve your problem as soon as possible! Please check your registered email box and thank you so much for your cooperation!
Best regards!
TBdress team
I did two orders in this shop. I was happy with items even they are not 100% same as the image, but they are nice. The problem came when they sold me a COMPLETELY DIFERENT ITEM. It was not as if it has the colors slightly diferent or the size is not 100% accurate. The worst is that I wrote a review in their site and they didn't publish it. At the end with the customer support, I get my money back. I would suggest to buy here but you should know that it wouldn't be an easy buy, maybe you have to deal with problems like mine, or maybe not.
I attached photos showing it.
One of my items didn't come with the packet but I asked them and they say it would arrives later as it was out of stock. It arrives later and I didn't have to pay more for the transport^^
THE PHOTOGRAPHS WERE A MISTAKE, they are from another site not from sammydress
Tip for consumers:
Write emails if you have problems, they answer you.
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These people are total thieves. I ordered a remote controlled racing car in January 2018, and was...
Ordered a phone in Sept 2017, Returned it (not working) October 2017. Have NOT received...
Dear Clara,
Thank you for your review.
Please kindly note that the shipping time depends on shipping methods. Unfortunately, for the shipping method you have chosen, there is no tracking number available. Usually, the shipping time for this shipping is 10-25 business days. If you believe the time has passed, we kindly suggest you contact your post office first.
For your issue, we have sent a message to you via ticket system.
Please kindly log in your account and check it.
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Everbuying Customer Service Team