For the price, the cosmetics are better than okay. I bought mine when they were having a sale, so I was fine with that. I really liked four things out of everything I bought... waterproof eyeliner, earth colored lipliner, glitter, and an eyeshadow palette.
I was very disappointed when I received a light colored lipgloss, and the tip of the gloss applicator had a dark brown or reddish color on the tip of the applicator. I called customer service who required proof, so I had to submit a photo to show. That took time, the result, credit for future purchase. That sucked, because I won't order from them again. It took 15 days for my order to arrive. I mean did this $#*! come from China? It came from LA, but never again will I be ordering from BH Cosmetics ever again.