Claire P.’s Reviews of lastminute.com & more

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“ARRIVED 12PM. HOTEL CLOSED FOR SEASON. NO RESPONSE FRM LASTMINUTE.COM. HAVE THEY CLOSED DOWN?”

10/27/20

My 74 year old mother & aunt booked their 6 day holiday to corfu. The (arranged) transfer dropped the off at their hotel at midnight THE HOTEL WAS CLOSED FOR THE SEASON. They were stunned & then approached by a pack of wild dogs. Luckily a local saved them, put them up & took them to their home & found them a local apartment for their stay. Hotel had NO info about their stay. We've not been able to contact lastminute.com or to get a refund/ compensation. This could have been an incredibly life threatening situation. Incredible.