Claire M.

The positives are that you can purchase from some sites that won't ship to Australia. Also the first time I used it the parcel arrived promptly and in good condition. The second time I ordered two separate items. When the first item arrived in my BoxHop suite I went on their website to check how I could consolidate both orders. It clearly stated that I had to crate a shipping order and then send their email confirmation to them with a note saying I wanted to consolidate. I did this and clearly stated I had a separate order yet to arrive which I wanted to consolidate. Instead they shipped the first order and charged me. I am now up for much more in postal costs to send the second order separately. Not happy with their inaccurate/confusing website instructions.

Last FIVE orders have either not turned up, can't be tracked or have sent incorrect items. Can't be trusted at all-will tell you anything to get you to not cancel an order. Total and utter rubbish site-do not trust do not use.