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claire h.

Contributor Level

Total Points
81

1 Review by claire

  • Fastbuggies

12/31/09

Have read through some of these posts and totally agree - STAY WELL CLEAR OF THIS COMPANY.

We ordered a childs 110cc quad for our sons birthday back in early March. Was told it would be delivered within 6 weeks so we thought great, plenty of time to reach us before end of May - WRONG. Fastbuggies gave excuse after excuse and wouldn't even communicate with us properly. You can't get them on the phone as the number on their site is " for new orders / sales only" if you want to discuss an ongoing order you have to use either email or the online 'chat' option.

Eventually spoke to the courier company as Fastbuggies were blaming them for late delivery. They were great, and more than a little pissed off to hear that they were being held responsible for late delivery when the shipping container hadn't even arrived in port for collection!

Fastbuggies isn't even in England - apparently they are based in Germany. Am currently trying to locate trading details via Companies House.

Bike did turn up and we were originally happy with it except no remote shut off key fob.

Still trying to get this delivered.

Exhaust sheared off after 3 uses. Order a new one under the warranty. Still waiting 4 months on.

Starter motor burnt out after 6 uses. Still waiting for them to respond to our emails.

BUYER BEWARE of these cowboys. Alex is a total liar and gives excuse after excuse.

Yes, there are some happy people on here but they seem in the minority.

Good luck to those of you who are trying to get your money back. If you haven't yet received your bikes I would strongly recommend cancelling your order and reversing payment immediately.

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