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Claire E.

Contributor Level

Total Points
91

1 Review by Claire

  • Betabrand

1/8/18

Don't do it! Just made my first order a few weeks ago - 2 pairs of pants and a top. Felt like I could have bought the whole store. I love their designs. First, I never received an email confirmation of my order. Then my order sat in the "processing" status for two weeks. My emails asking about my stuff were never answered. My late research suggested this was all pretty typical for them. Finally got a response after sending a very ticked off Facebook message, and they gave me some $#*! about how their system lost a bunch of orders, but they found it and would send overnight, free of charge. Great!
Got my order, First, everything runs one size too small. Ok, that happens. But they also sent the wrong style for one of my pants, and the top was dirty! And not just smudged, like somebody wore it, and drooled oatmealy gruel on the front of it and let it crust up.
Returning everything and will never shop there again. It's a shame because I love the pants.

Claire Has Earned 11 Votes

Claire E.'s review of Betabrand earned 11 Very Helpful votes

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